Responsible gaming means using HighRoller Casino only as paid entertainment, not as a way to make money or recover losses. Players from New Zealand should also understand the legal context. Online gambling is regulated under the Gambling Act 2003, but HighRoller Casino operates under an offshore licence issued by the Estonian Tax and Customs Board. It is not licensed or supervised by the New Zealand Department of Internal Affairs as a local NZ casino operator.
HighRoller Casino is operated by Happy Hour Solutions Ltd, registration number HE419393, with the listed address Chytron, 3, Office 301, 1075 Nicosia, Cyprus. The licence numbers shown by the casino are HKL000374 and HKT000063. The main legal documents available on the HighRoller website list 13 April 2026 as the latest update date.
HighRoller Casino Responsible Gaming Tools
HighRoller Casino offers several tools that can help players control time, spending and access to the account.
Deposit, loss and wager limits can be set for daily, weekly or monthly periods. A net deposit limit restricts how much money can be added to the account within the chosen period. A loss limit controls how much a player is prepared to lose. If a player tightens a limit, the change applies immediately. If a player wants to remove or ease a limit, a 48-hour cooling-off period applies.
The Time Out option is for a short break. HighRoller offers time-out periods of 24 hours or 7 days. During this period, the account cannot be used and it reopens automatically when the selected time ends. For immediate action, the player should activate Time Out through the account menu or Responsible Gambling page.
Self-exclusion is for a longer break. HighRoller offers fixed self-exclusion periods of 2, 3 or 6 months, as well as an indefinite self-exclusion option. A self-exclusion request can be made through Live Chat or by email at [email protected].
Signs That Gambling May Be Becoming Harmful
A player should stop and seek help if any of these signs appear:
- Gambling with money needed for rent, bills, food or family costs.
- Depositing or betting more than planned.
- Trying to win back previous losses.
- Borrowing money or selling items to gamble.
- Feeling stress, guilt or anxiety after gambling.
- Hiding gambling from family or friends.
- Needing bigger bets to feel the same excitement.
- Ignoring work, study or family duties because of gambling.
Help for New Zealand Players
New Zealand players can contact Problem Gambling Foundation NZ at www.pgf.nz for free and confidential support. The national Gambling Helpline is available on 0800 654 655. Players can also ask HighRoller Casino support to apply account restrictions, Time Out or self-exclusion.
If gambling no longer feels controlled, the safest step is to stop playing, withdraw from the account if possible, block further access, and speak to a professional support service before gambling again.
