HighRoller Casino gives players two direct support options: email and Live Chat. The casino states that Live Chat is the fastest way to reach the support team, while email is better for formal requests, account questions, document checks, complaints, or responsible gambling messages.
HighRoller.com is owned and operated by Happy Hour Solutions Ltd, registry code HE419393. The company address listed in the casino documents is Chytron, 3, Office 301, 1075 Nicosia, Cyprus. The operator holds an online gambling licence issued by the Estonian Tax and Customs Board. The listed licence numbers are HKT000063 for organising games of chance and HKL000374 for remote gambling.
Real Contact Methods at HighRoller Casino
Players can contact HighRoller Casino through the following verified channels:
- Email: [email protected]
- Live Chat: available through the HighRoller website
- Complaints: [email protected]
- Responsible gambling requests: Live Chat or [email protected]
- Corporate social channels: X, Facebook, and LinkedIn through High Roller Technologies
No dedicated New Zealand phone support number is listed in the official casino contact page or terms.
Important Notice for New Zealand Players
HighRoller Casino operates under an offshore Estonian licence. It is not licensed by the New Zealand Department of Internal Affairs and does not fall under local NZ casino supervision in the same way as domestic gambling operators.
New Zealand players should read the terms before registering, especially account verification, withdrawals, bonus rules, complaints, and self-exclusion conditions. The HighRoller Terms and Conditions are stated as effective from 13 April 2026.
If gambling stops feeling controlled, contact Problem Gambling Foundation NZ at www.pgf.nz or call the national gambling helpline on 0800 654 655.
